We could not be more pleased
We could not be more pleased with the high quality work that the men did installing
the granite counters. Even the sink came out beautiful in spite of the unexpected
problem of some pluming in the way because the new sink was deeper then the old
one. Please let the men know how very satisfied we are with them and their fine
Also, it's been a pleasure working with you and I appreciate you always getting back
to me with all the questions I have been asking you.
Today Johnny recommend Ernest Carroll to one of his painting jobs and told them
that he has no problem with recommending your excellent work. I'm sure that they
will be calling you.
Thank you and God bless.
We would like to express our great appreciation
We would like to express our great appreciation to Ernest Carroll Tile & Marble. We began our process when we called for an estimate. Chad came out and took our measurements and gave us a price for our new granite. We now have granite, not only in the kitchen, but also in all three bathrooms.
I was very nervous about my selection and Chad made us feel very welcome to come out and look at granite anytime we asked, just to make sure our selection was exactly what we wanted. He even referred us to other granite yards to assure our happiness. After searching at several other places, no one could make us happier than Ernest Carroll. We returned each time to Chad, who always made us feel important and never rushed our decisions.
Mirek came out to measure for the granite and make the templates. He was very careful to make perfect measurements. He offered suggestions about where to place the faucet holes, polishing and care of the granite, and what type of edges would look best on the island. All of his suggestions were appreciated. He made me feel secure with his knowledge and love of his profession.
One of the most important parts of working with Chad was when he allowed me to come to the yard and view the entire slab of my granite. My purpose was to use that template to place the veining in the most perfect spot on my island. Again, Chad was patient and kind, making me feel like my happiness was "his happiness".
Mirek returned along with two others to install the granite. All of the men knew their jobs and worked very hard to make sure everything was perfect. They even had to do some extra work to level a cabinet. They knew exactly what to do to make the cabinet level, assuring us not to worry, that this was something they could fix. It took extra time out of their day, but they were confident and secure about their ability, and it turned out perfectly! Another "plus" from the installers was their cleanliness on the job. They were very careful to keep their work area clean and left our home perfectly in tact....and clean!
We could not be happier with the service and product we received from Ernest Carroll Tile & Marble.
The last one is a little long to say the least but I feel it encompasses every aspect of the process. I like the idea of having them on the home page but I would also like to have a page dedicated to just testimonials...Let me know if you need anything else.
Thank You! It is beautiful! Tell all the guys "Great Job"!!
The countertops look wonderful!
The countertops look wonderful! We are very pleased. Thanks to all your crew and staff. They did a great job.
Thank You So Much
Thank you so much. The granite is gorgeous. Thank you for taking care of the details. It was a pleasure doing business with you.
Job Well Done
Troy and I wanted to thank you and everyone at Ernest Carroll for a job well done! Our counters are gorgeous! We especially appreciate your customer service and professionalism. Be assured we will recommend your services often. Thank you, also, for the beautiful job you did on etching the cutting board! We truly appreciate you.
I Had A Gut Feeling
I know I don't have to tell you this but I will......sometimes, (in this industry), you take a chance based on a GUT feeling....and that's what this was....I had a gut feeling about your company and its abilities.....Your workers can tell you that this was not a straight, cut and dry type of project. The owner, as well as I, were blown away by the quality service your employees offered and followed through with.....It was, without a doubt, a pleasure to work with your guys.....I walked away from the job yesterday knowing that the job was in good hands.....Thank you very much.....and please pass the "Kudos" on to the guys....